Towards a digital efficiency, towards e-Government Transformation

Posted by zenweb | 26 May, 2017 | Reports

Digitalisation process is being adopted on every sector and industry. Although governance is a late adopter, technology and citizens requirements are pushing towards e-government.

Please refer to the following table with the index of e-government adoption of several countries around the world.

Country Digitalisation Index
United Kingdom 91,93 %
Australia 91,43 %
Republic of Korea 89,15 %
Singapore 88,28 %
Finland 88,17 %
Sweden 87,04 %
Netherlands 86,59 %
New Zealand 86,53 %
Denmark 85,10 %
France 84,56 %

Info source

The success of e-governance depends on its management. Governments will need to implement digital transformation with efficiency, studying all technical solutions in advance. Here we bring solutions to the main benefits technical requirements.

First things first, what is e-government?

E-government stands for “electronic government” which aim is integrating public services online and easing the interaction between public administrations and citizens.

What are those benefits?

 

Long run cost effectiveness

Moving from paper to electronic system has the potential to save time and money throughout the public sector. IT also means create a net of online services connected through online server and data centers, a great first investment in technology infrastructure. Many countries can not afford to transform from traditional to digital governance because of  their budget.

In this regard, cost effective solutions will help not only in reducing the final bill but agilice long time maintenance of the solutions provided. Virtualizing services on already existing infrastructures could help cutting down costs.

98 countries, Spain among them, require digital ID for online and mobile public services.

Boost governance participation

Part of e-government is e-participation. Digital governance can tap networking opportunities, promoting citizens participation and decision-making. The availability of those online services should perform efficiently and correctly for encourage people to take part of governance.

Any system collapse will have severe consequences for structures within the public sector. It could mean a great financial and time loss if the services is not available.

Setting scalable systems for managing high load of concurrent voters will guarantee a correct functioning of the online platforms.

Open Government Data transparency

Big Data allows collecting a huge amount of information, from all sort of devices. Turning all this information into Open data, available for public consultation and transparency of the public services, will lead not only to gain efficiency, but to increase citizens trust and collaboration.

Data is the fuel of digital transformation. Securing this sensitive information is key for guaranteeing users and organisms privacy. Securing nodes on the data servers is a robust method for securing sensitive users information and avoiding threats and attacks.

Some approaches exist currently in the market that allows to detect and prevent those threats. Further info here

Centralising services

Voting, medical appointments, tax management and more, all in one, requires a zero downtime policy for ensuring services fluency, high availability is a must for avoiding public services disruptions. Most advanced countries has moved all public services online, developing countries boost their transformation using open source solutions.

As an open source company, we highly recommend digital transformation managers to include open source solutions for guaranteeing security, flexibility and high performance of the infrastructure configured.

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