The 8×5 Support Plan is recommended for those who require updates, upgrades and assistance from the ZEVENET
heroes only in office hours with a yearly per node renewable plan.
Updates and upgrades through a remote repository. Security Analyzer included.
Unlimited cases available per node for this support plan.
ZEVENET engineers will be available to analyze your cases.
Remote desktop or email access available to analyze your issues.
No instant messaging or real-time assistance with an engineer.
Security services won’t be available to protect your applications.
This support plan includes software updates and product upgrades, hotfixes, quick protection for security flaws and direct assistance from our engineers. Security Analyzer package, to detect and fix weak configurations and security threats, is available with this support plan. Unlimited cases included. Cluster service requires to be configured with the same support plan for all nodes.
All ZEVENET products are supported in any platform available (Virtual, Bare Metal, Hardware, Cloud and Microservices) for any current and upcoming Enterprise Edition releases.